Return & Refund Policy

Vintage Store Return Policy

Thank you for shopping at Vintage Store! We understand that sometimes you may need to return a product, and we are here to help make the process smooth and convenient for you. Please take a moment to read our return policy.

Return Period

You can return your purchase within 5 days of the delivery date.

Eligibility Criteria

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Return Process:

Navigate to the "Orders" section.

Find the order containing the item you wish to return.

Click on the "Return Item" option.

Follow the instructions to complete the return request, providing relevant details such as the reason for the return.

Once your return request is submitted, our customer service team will review it and provide further instructions.

REFUNDS

Once we receive the return order, it will take 3-5 business days for a refund to appear on your statement. If 3-5 business days have passed and you still don’t see a refund, please feel free to contact us at shinhub2@gmail.com.

INVALID REASONS

Buyer no longer wants the items - this is the most common example which we cannot honor if we want to continue offering great value at Vintage Store. The buyer should make sure he or she wants to buy the items before submitting an order, not after. After an order is submitted, the buyer enters into a legally binding contract with the seller to purchase all items in that order.

Buyer should be confident that he or she is ready to pay the asking prices before submitting an order. After an order is submitted, the buyer enters into a legally binding contract with the seller to purchase all items in that order.

CANCELLATIONS

In the event you wish to cancel your order, please contact us at shinhub2@gmail.com. If the order has already shipped, we would be unable to stop the package.

Exchanges

If you need to exchange an item, please follow the return process outlined above and then place a new order for the desired item.

If you have any questions or concerns regarding the return process, please contact our customer service team at shinhub2@gmail.com or through the "Contact Us" section on our website.

VINTAGE STORE reserves the right to update or modify this return policy at any time without prior notice. Please check our website for the most current version of our return policy.

Thank you for choosing Eagle Store. We appreciate your business!